Consultation Terms & Conditions

These Terms & Conditions apply to all consultations provided by Ardas Kundalini, regardless of the individual name of the service.
Full payment confirms your booking and your acceptance of these Terms & Conditions. Nothing in these terms affects your statutory rights.

Rescheduling and cancellation

A confirmed consultation may be rescheduled with at least 48 hours’ notice, subject to availability. A consultation may be rescheduled a maximum of two times. A request to reschedule with less than 48 hours’ notice, or a further request after two changes have already been made, will be treated as a cancellation.
If you arrive late, we will use the time remaining rather than extending the consultation beyond the agreed finishing time.
For all cancelled bookings, the consultation fee will generally be non-refundable, and the same will usually apply to missed appointments. I recognise, however, that genuinely exceptional circumstances can arise and may exercise discretion where I consider it appropriate.

If I need to change or cancel your consultation

If I need to change the agreed date or time, I will give you as much notice as reasonably possible and will first seek to arrange a suitable alternative.
If we are unable to agree an alternative time, your consultation fee will be refunded, subject to any preparatory work already completed as set out below.

Preparation before your consultation

Some consultations involve work being undertaken in advance. Where this applies, that preparation forms part of the consultation and may begin once the booking has been confirmed.
If a refund becomes due after preparatory work has already been completed, a reasonable amount may be retained to reflect the work undertaken.
Where that preparation has resulted in materials that can still be meaningfully provided to you, these will be shared wherever reasonably possible.

The nature of consultations

The content and approach of each consultation will vary according to the specific session booked.
Where guidance or interpretative material forms part of a consultation, it is offered to support your own reflection and understanding.
Where a consultation includes physical practice, breathwork, meditation or another experiential element, please let me know in advance about anything relevant that may affect your participation and work within your own capacity.

Consultation format

Consultations may take place in person or online, depending on the consultation and the arrangements agreed when booking.
Online consultations depend on a reliable connection at both ends. Minor technical interruptions will be accommodated within the scheduled session, which will normally still finish at the agreed time. If a significant and unforeseen issue on your side prevents the consultation from continuing, I may offer to reschedule the affected part of the session. If a technical issue on my side prevents the consultation from taking place or continuing, the affected part of the session will be rescheduled at no additional cost.
Consultations may only be recorded where this has been agreed in advance.

Materials

Any materials provided are done so for your personal use, and should not be republished or used commercially without permission.

Privacy and confidentiality

I treat information shared during consultations as private and confidential. It will not be disclosed to others except where required by law or where there is a serious safeguarding concern.
Further information about how personal information is handled is set out in the Ardas Kundalini Privacy Policy.